Introduction Warrah is a disability services provider, based in North West Sydney. Inspired by the philosophy of Rudolf Steiner, Warrah has been offering quality supports and services for adults and children living with disability for over 50 years. Warrah is a vibrant community, enriching the lives of individuals through our broad range of services, which include Supported Independent Living (SIL), Community Support Services (CSS) and Warrah Specialist School. We also have a certified Biodynamic Farm and Farm Shop. Description We currently have a vacancy for a regular shift one weekday from 8.00am to 2.00pm. The role will also include ad hoc shifts between 6.00am and 5:30 pm, Monday to Friday. The job involves heavy lifting and will not suit someone who only wants to work school hours. Area of Responsibility The Farm Shop Sales Assistant is responsible for friendly and helpful sales and service to customers from both the Warrah and wider communities, of Warrah’s high quality organic and biodynamic products. Working closely with a small team of staff and volunteers, the Sales Assistant acts as an ambassador for Warrah, is knowledgeable and enthusiastic about biodynamic farming and supports the Farm’s positive interface with the public. The Sales Assistant is also responsible for assigned administrative duties that support the efficient running of the Farm Shop. Key Roles and Responsibilities Maintain customer service and facility standards by ensuring high standards for quality, customer service and health and safety are met Unpack and sort pallets of produce Pick and pack orders with attention to accuracy and quality Maintain up to date levels of stock, supplies and inventories Contribute to merchandising and marketing activities as directed Maintain up to date accounts, records and systems Maintain a high level of communication and work collaboratively and productively with others Provide a safe working environment for all customers, clients and staff Manual handling and heavy lifting of shop merchandise Benefits: Generous not-for-profit salary packaging, up to $15,900 $2650 meal & entertainment card Work at an organisation awarded the Xref Best Workplace Award in 2023 A Rudolf Steiner organisation that positively impacts the lives of people with disability Professional development and on the job training A diverse and inclusive workplace Regular community events so that you stay connected and supported A 20% staff discount at Warrah’s Biodynamic and Organic Farm Shop Bushland campus where you can connect with nature while you work Free on-site parking Skills And Experiences Desired Skills and Experience Working effectively with customers and suppliers, as an honest and trustworthy ambassador of Warrah Farm, with the ability to build strong relationships with respectful, friendly customer service orientation and professional representation Demonstrate excellent customer service and effective communication and interpersonal skills Ability to creatively display merchandise to maximise sales via creating an ambience and displays showcasing the shops organic/bio-dynamic merchandise Ability to work flexibly and effectively in a team environment and in collaboration with all Warrah staff, including Farm staff, Day Services/Residential/School staff, clients and volunteers to accomplish goals and resolve problems and conflict Good administration skills and a competent level of computer skills, including Microsoft applications such Word, Excel and Outlook The ability to operate a cash register and the use of relevant software or spreadsheets to maintain stock control, margins and accurate reports Must maintain appropriate fitness levels for tasks involving manual handling and heavy lifting Good time management skills Current NSW C Class Driver’s Licence Ability to engage empathically with people with disabilities Knowledge of or an interest and willingness to learn biodynamic farming and the philosophy of Rudolf Steiner (or willingness to acquire) At Warrah we offer a diverse and inclusive work environment, competitive salary and other benefits including on-site parking. recruitmentwarrah.org.au