A global healthcare technology leader — boldly attacking the most challenging health problems facing humanity with innovations that transform lives. The Role Administration and Operations • Provides leadership and day to day management of the ANZ Medical Surgical Sales Administrative Support and Inventory team • Liaises with Customer Service and the commercial team to assist with issues related to customer invoicing, order fulfilment, stock returns, and other areas as needed to ensure accuracy & timeliness of all Customer Service activity • Partners with leadership to ensure process consistency and timely completion of activities including management of product complaints, FCA’s, Cornerstone training and expired inventory • Oversees and drives improvements in Compliance processes, submissions, tracking and reporting through the development of an ECATS portal and program • Assist with training of inventory control concepts and methods across Medical Surgical to drive efficiency and accountability • Improve ANZ inventory utilization and Territory Manager effectiveness and efficiency in field stock management • Create and maintain sales team standard operating procedures, policies and sales-related resource materials Business Analytics • Managers data analytics intern/graduate • Maintains sales reporting database system, verifying the accuracy of the data and acting as liaison with information technology and finance in identifying and resolving problems • Provides dashboards and monitoring of KPI’s – owning and updating the SI ‘vital few’ dashboard • Tracks and analyses our performance to targets in OPC, inventory levels, short dated stock and stock takes • Supports sales managers, marketing managers and support staff in accessing sales and marketing data & information • Conducts statistical and competitive analysis on sales data and information to ensure optimal sales execution and attainment of growth objectives Must-Have: • Bachelor’s degree required • Minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience with 5 years of managerial experience. • Working experience of Salesforce, Tableau, SAP Nice to Have: • Experience working in medical or FMCG commercial environment Our Offer: In our 5th Tenet of our Mission, we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few: Range of on-demand online health and wellness training resources, apps, videos, and communities We invest in professional training and development for employees at all levels. Our Employee Resource Groups (ERG)- foster awareness and inclusion in the workplace. Various insurance benefits include life and disability, salary continuances, salary sacrifice and KiwiSaver. We have generous employee referral programs, corporate discount programs, leave benefits, and more Should applicants need assistance during the application process for accessibility reasons, we will accommodate this upon request. Ideal Profile You have at least 7 years experience including solid experience in a similar role within Healthcare & Lifesciences. You are a strong mentor and coach who can build high performing teams You are highly goal driven and work well in fast paced environments You possess strong analytical skills and are comfortable dealing with numerical data You are willing to undertake 0-30% travel. What's on Offer? Attractive Salary & Benefits Join a well known brand within Medical Devices Flexible working options