Be the difference. Enjoy great rewards and benefits. Permanent Full Time position - 76hrs per fortnight Convenient city-fringe location with free onsite parking Employee well-being program with great discounts Salary packaging to maximise your take-home pay About the role Liaising with the Retirement Living Sales Operations Manager and Retirement Living Managers this role coordinates a uniform approach to the marketing, sales and settlement of the retirement living accommodation, which has a positive outcome in terms of retirement living sales. Key Responsibilities include but are not limited to: Efficient response, handling and qualification of sales enquiries in relation to retirement living sites Meet with prospective residents to show vacant homes and village facilities Communicate all financial aspects of retirement living contracts with prospective residents and families Outline steps involved in obtaining a home from Southern Cross Care Proactively follow up and manage enquiries through to settlement Coordinate application documentation and villa transactions with the Retirement Living team, in particular the Contracts and Administration Officer Ensure the completion of monthly sales reports, including provision to Village Managers and outgoing residents of their estate Operational support to other villages as and when required For further details regarding the scope of the role, please refer to our website or the attached position description. About you We are looking for people who will be the difference in the lives of our residents and clients. The successful candidate will have the following skills and experience: Demonstrated sales experience in a similar role A strong customer service focus with a demonstrated commitment to meeting the needs of both internal and external customers Demonstrated ability to meet complete solution based sales requirements and transactions Sound knowledge of and ability to cross sell Southern Cross Care suite of services and products Demonstrated initiative and ability to work with minimal supervision, whilst taking ownership of own workload to meet deadlines Strives for a standard of excellence A current Driver's licence is a requirement for this role Experience within the retirement or aged care industries, and a Real Estate Licence will be highly regarded About us Southern Cross Care is one of Australia’s leading charitable aged care and retirement living service providers. We value the diversity in our team, live and breathe our values and offer salary packaging benefits to maximise your take-home pay. When you work for us, we value you as an individual, care for your well-being and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life. Enquiries: jane.mcculloughsoutherncrosscare.com.au Applications close: 02 September 2024 at 4pm