An exciting opportunity exists for a detailed administrator to join the International Trade team at CCIWA. About the Role The International Trade and Investment Centre (ITIC) is a dedicated business unit committed to empowering Western Australian businesses. With a passion for facilitating import/export strategies, enhancing sales, and fostering investment readiness, we serve as trusted partners in navigating the complexities of international trade. Our team is driven by a desire to connect businesses with valuable opportunities, whether it's forging relationships with international buyers and suppliers or providing essential guidance on market expansion. As an administrator in the ITIC team, you will play a crucial role in supporting the team by handling various administrative tasks efficiently and effectively. This includes ensuring prompt and accurate processing of international trade documentation for clients and being a point of contact for clients who are utilising the international trade service. This is a full time, permanent position based in the Perth CBD and is available for immediate commencement. About You Your attention to detail will be your greatest asset. In a dynamic environment where precision is crucial, your meticulous approach to tasks will ensure the smooth and efficient operation of the international trade services. You will also possess: Demonstrated experience in administration and customer service Ability to work and learn both collaboratively and independently Excellent communication and customer service skills High attention to detail Strong organisational skills with the ability to multitask and prioritise work Some experience in export documentation will be highly regarded, but not essential Key responsibilities include: Providing a range of administrative support such as scanning, filing, and mailing Processing, issuing and invoicing Certificates of Origin and associated documentation Point of contact for AMCL queries & leads (Australian Made Campaign Ltd) Prepare Ambassador visit meetings/scheduling. Administrate monthly Credit Card invoices, and AMCL accounts Providing additional support to the team as required About CCIWA CCIWA is an independent, not-for-profit, Member-based organisation that has been committed to advancing trade and commerce in WA for more than 130 years. Our vision is for WA to be the best place to live and do business. To achieve this, we listen to the needs of all our stakeholders — businesses, families, consumers and the WA workforce – and respond with agenda-setting policy and advocacy work. CCIWA Culture and Benefits At CCIWA, we are high performing, diverse people who are talented, supportive, and inclusive. We will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career. We strive to be curious, contemporary, impactful, and respectful . Throughout our recruitment process, we aim to find someone who fits our values along with the required skills needed to be successful in the role. We welcome change and diversity as it not only strengthens our values but provides innovation and contemporary thinking that is essential for us to be the peak industry body in WA. We have a range of benefits to support our employees which includes: A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year Excellent building facilities Access to free and confidential counselling for employees and their immediate family through our Employee Assistance Program Salary Sacrificing - CCIWA is a rebatable employer Active Social Club and Charity Initiative Find out more about our fantastic culture here https://cciwa.com/about-us/join-our-team/ Our Commitment to Diversity & Inclusion CCIWA is proud to be an Inclusive Employer for 2023-24 with Diversity Council Australia. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA and people from culturally diverse backgrounds. How to apply For your application to be considered, you should include: A cover letter Current CV Applications close COB Friday, 23 August 2024 and short-listing for this position will commence immediately. To apply, click on “Apply Now” icon on Seek or apply directly through our website https://cciwa.com/about-us/join-our-team/. If you have any further questions, please contact the People Team at Peoplecciwa.com The Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present.