Take hold of a monster opportunity in our Operations team as an Operations Officer We now have a number of full-time permanent vacancies in Brisbane and Melbourne. Why join us? You'll get 14% super as standard, to help your future come alive. Unleash your potential and build a career to be proud of through excellent training and development opportunities. Balance your work between in-person days at our purpose-built hubs and working from home. In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces. About the role We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As an Operations Officer you will be responsible for the overall maintenance of members’ superannuation accounts throughout their life with Australian Retirement Trust. This will include maintaining data integrity, effective product delivery, timely and accurate maintenance of contribution and claims processing and high-quality account maintenance. Service to our members is the focal point of all sections within the business unit. As a key internal support function, the role requires effective stakeholder management, interpersonal skills and ability to talk to members on the phone. About you It goes without saying you'll be a great communicator with top notch interpersonal skills. If this is the right role for you, your skills and qualifications may also include: Customer service experience in a high workload environment. Good interpersonal skills, with the ability to work effectively in a team environment. Demonstrated analytical, investigative and problem-solving skills. Excellent communication skills in both written and verbal formats. Superannuation or financial services experience is desirable A working understanding of a Defined Benefit product. We are open to candidates who may not have industry experience but may have a transferable skill set. About us Our 2.3 million members trust us to take care of almost $300 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple. Apply online now Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close COB Monday, 26 August 2024 . We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different. It’s why we're part of the Circle Back Initiative. .