Join our expert team and leverage your exceptional Customer Service skills Supportive team structure with all training provided Work for a global leader offering job stability and a family-like atmosphere Dingley Village location with flexible start and finish times About The Company Our client has been a trusted name for 200 years, safeguarding people and their valuables globally. As a premier solutions provider, they are committed to enhancing safety and providing peace of mind through their comprehensive services. About the Role Reporting to the Operations Support Supervisor, you will play a vital role in ensuring smooth operations and delivering superior customer service. Key Responsibilities Coordinate activities of field technicians to ensure optimal deployment and resource utilization Schedule technicians for customer visits, optimizing travel logistics for peak efficiency Ensure accuracy and timeliness in invoicing procedures Manage procurement requirements and purchase orders Maintain accurate and up-to-date data entries to ensure data integrity Provide outstanding customer service by promptly addressing inquiries and resolving issues Assist with general administrative duties to support team efficiency Skills and Experience Prior experience in a similar role or in operations support is highly advantageous Mandatory experience in customer service within a call centre or team environment Previous exp coordinate and schedule field technicians in a fast-paced setting would be highly regarded Familiarity with Pronto, Salesforce, or other ERP/CRM systems is preferred but not essential; proficiency with MS Office, especially Excel, is a plus Customer-focused mindset with the ability to quickly understand technical concepts Excellent communication and problem-solving skills are crucial for success in this role Click the " APPLY " button now