This role is responsible for the collation and analysis of the sales data for the Customer leadership team to develop sales strategies. The work we do matters We protect and defend our customers and communities by providing the widest range of cyber security professional services in the region. With more than 1,300 team members across Australia, New Zealand, the UK, and US, we are a leading force in cyber security, offering services from strategy, governance, risk and compliance, managed security services, cloud security, digital forensics, and cyber education. If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX. The role Reporting to the Chief Customer Officer (CCO), the Sales Analyst Lead, is responsible for the collation and analysis of the sales data for the Customer leadership team to develop sales strategies aligned with the CyberCX goals and objectives. Day to day you will: Collect and prepare regular global sales data for Chief Customer Officer and Customer Leadership team – highlighting patterns and opportunities Analyse global sales data to provide actionable insights and present business development strategies to the Customer Leadership team Collaborate with Customer and Marketing teams to enable global business development plans in line Customer team targets Research and identify potential markets, customer segments, and growth opportunities for CyberCX and insights to the Customer Leadership team Regularly conduct market research to understand industry trends and competitive landscape Work closely with the Customer leadership team to meet sales targets across each region Skills and experience This role requires full working rights in Australia (no current or future sponsorship will be offered). Only Sydney based applicants will be considered for this role (no relocation on offer). A minimum of 4 years’ experience in the full range of reporting activities Strong relationship-building and communication skills, with an ability to build relationships with stakeholders across multiple levels Skills in forecasting and sales reporting A strong team player who can work autonomously when required Strong analytical and problem-solving skills, and the ability to build sustainable solutions and processes to meet complex operational problems Strong attention to detail and deadline-focus Tertiary qualifications desirable Great advantages for great people A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure). Flexible working in a hybrid arrangement (a blend of office and WFH) with modern and comfortable workplaces that accommodate different working styles All the usual leave entitlements plus additional paid leave options (including a day off for your birthday) and the chance to purchase extra leave each year Salary packaging options (such as a novated car lease) Health & Wellbeing program including access to our employee assistance service, mental wellness leave, online CyberCX Wellbeing Centre, and workplace mental health first aiders Discounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and more Personalised development planning, access to training and membership to industry organisations Employee interest groups and communities including a comprehensive Women in Cyber program A comprehensive reward and recognition program – with a special thank you every year on your anniversary Be yourself. We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require additional support or adjustments to assist with your recruitment experience. We take security seriously. We require all employees to complete background checks (including police and global sanction list checks) annually. Where appropriate, the Talent Team will work with our preferred panel of agencies. Fees will not be paid for unsolicited resumes that are submitted directly to hiring managers and not through our approved process.