Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Direct Sales Lead What does successful Direct Sales Lead do at Fiserv? The Direct Sales Lead is responsible for leading and managing the inside sales team to achieve revenue targets and drive growth. This strategic role involves developing sales strategies and optimizing sales processes to drive growth. What you will do: Team Leadership - Recruit, mentor, and manage a high-performing inside sales team. - Set performance goals and KPIs to meet financial objectives and and motivate the team to exceed targets. - Conduct regular training sessions to enhance the team's skills and product knowledge. Sales Strategy Development: - Create and implement a comprehensive inside sales strategy aligned with the growth targets of the company - Work closely with referral partners and marketing to ensure the quality and quantity of leads allows the team to exceed targets Sales Process Optimization: - Analyse and refine the inside sales processes to improve efficiency and effectiveness. - Implement best practices in lead generation, qualification, and closing techniques. Performance Monitoring: - Track and report on key sales metrics and performance against goals. - Conduct regular performance reviews and provide constructive feedback. Collaboration: - Collaborate with marketing, product, finance, risk and partner managers to to align strategies and enhance lead generation efforts. - Work with product teams to ensure the sales team is equipped with necessary knowledge and tools to improve sales effectiveness What you will need to have: - Experience in selling B2B SaaS, Merchant acquiring, experience selling to small businesses or payments desirable - Bachelor's degree in Business, Marketing, or related field - 5 years of experience in sales leadership, with a proven track record of success - Strong understanding of inside sales tactics, CRM systems, and sales enablement tools. - Exceptional leadership, communication, and interpersonal skills. - Ability to analyse data and adapt strategies based on market feedback. - High level of motivation and the ability to foster a results-driven culture Thank you for considering employment with Fiserv. Please: - Apply using your legal name - Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). What you should know about us: Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to innovation and excellence. Our commitment to Diversity and Inclusion: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.