Are you passionate about delivering exceptional customer service? We are partnering with an Australian-based company and seeking a motivated Customer Service Representative to join our client's dynamic team in Keysborough. This role offers an exciting opportunity to work with a progressive company known for its commitment to sustainability and innovation. We are ideally looking for someone who can start immediately. Key Responsibilities: • Engage with customers via phone, email, and in person to provide outstanding service • Resolve inquiries and issues efficiently, ensuring customer satisfaction • Prepare and provide accurate quotes to customers, ensuring clarity and meeting their specific needs • Process orders accurately and manage customer accounts with attention to detail • Collaborate closely with internal teams to enhance service delivery • Make around 10 outbound calls to customers each week to strengthen the company's relationships with all its customers About You: • Previous experience in a customer service role in which you are confident speaking with customers over the phone • Excellent communication skills, both verbal and written • Strong problem-solving abilities and attention to detail • You are bubbly, enthusiastic and willing to learn • You are ideally searching for a long-term career in Customer Service • Ability to work effectively within a team and autonomously Benefits: • Initially a 12-month Fixed Term Contract, with a chance to then go permanent • Flexible Working Hours • Onsite Parking • Australian Based Company looking to grow – with the head office based in Melbourne • Monthly social events throughout the company to promote team culture To apply online, please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2114.