Job Description Customer Service Tech Support Administration Varsity Lakes with onsite parking Salary negotiable to experience circa $63,000 Super The Company This is your opportunity to join an established, growing and innovative company as they continue to develop and deliver technology based healthcare solutions across Australia and New Zealand. With an excellent reputation for designing products that make a difference in the quality of life for their customers, there is great job satisfaction in working in this business. This is an exciting time to join this established small team as an additional team member. The Responsibilities Use your customer care experience to take ownership of a product line and provide excellent order management in addition to product support, plus associated administration tasks. This job has it all With a wide customer base including the elderly and vulnerable population, you will enjoy working in a supportive environment where it is all about the provision of an excellent customer experience than hitting sales and KPI targets. Full product training will be provided and responsibilities include; Managing orders from customers (100% inbound) Provide guidance on product selection Assist with health fund and home care package enquiries Complete administrative and sales support paperwork Invoicing After sales support Benefits You will enjoy working in the allied health field with a team of professionals focused on delivering a seamless experience for their customers. Working as part of a small team you may also love to hear that you have your own office and car park Hours are 8.30am - 5.00pm Monday to Friday. Background If you are one of those people that love to join a company for the long term, immerse yourself in the products and become a subject matter expert then this is the role for you There is plenty of opportunity to contribute to the business and bring your ideas to the table and be heard. This is a position for an experienced customer service professional who has a technology bent and enjoys assisting others. Allied health background is welcome but not essential as full product training will be provided. We are ideally seeking; Minimum 5 years customer service experience Excellent communication skills Great listener Strong organisational and follow through skills Intermediate knowledge of MS Office Suite Experience with CRM Open to learning and adaptable to change Opportunities in this business do not come along often so you do not want to miss this one