A leading manufacturer is seeking a spare parts travelling technician to visit client sites and repair company photocopiers. Customer Service Technician ACT A manufacturer of photocopiers has a new opening for the ACT to repair company photocopiers and provide installation of existing technology. You will be provided a company vehicle and visit client sites repairing and servicing photocopiers. Responsibilities include Conduct a high quality diagnostic and service repairs to our products in the field Installation of products, including setup of device drivers Software and connectivity support of print and document management platforms Management of customer problems, concerns and training Provide a high level of customer service, both remotely and in the field Monitoring and managing stock levels you carry in your van at all times. We are seeking someone with experience servicing MFDs, or worked in manufacturing or have other field service experience then you are encouraged to apply Previous experience working with software, operating systems and networks would be advantageous. Technical aptitude / troubleshooting skills and the ability to learn concepts quickly Willing to undertake Working with Children Check and National Police Check Willing to take annual flu vaccination and comply with COVID requirements Qualifications, skills and experience required Basic electrical/electronic skills or similar Demonstrated mechanical aptitude Advanced computer skills Excellent customer service skills Good verbal and written communication skills Current and Valid Driver’s License For more information, please call Peter on 0483 929 957 or email me on peteremploy.com.au