About The Opportunity Programmed’s Facility Management department are currently seeking Business Systems Administration Officer to join our Greater Western Water Contract. This is an excellent opportunity to be a part of a high performing team that is responsible for data entry, processing work orders and providing first class customer service and administration support to the business. Nature of the position: Full Time Location: Brooklyn, Victoria Reporting Line: Commercial Manager Benefits Long term career potential within an established brand Attractive salary package benefits program Great discounts with selected retailers The Role We currently have a great opportunity for a Business Systems Administration Officer to join our Greater Western Water Contract based in Brooklyn, Victoria . Reporting to the Commercial Manager , This position is accountable for providing first-class customer service and administration support to the business. Key Responsibilities General bookkeeping Data entry Liaising with both internal/external customers across a broad range of roles and levels Ensure compliance with relevant policies and procedures Manage general correspondence Checking invoicing Reporting Reconciliation management Customer service Maintenance of the company database system Provide support to the operational and commercial functions of the contract Dispatch About you To be successful in this role, you will have a 'can do' attitude, excellent attention to detail and a knack for people engagement. Additionally, you will demonstrate and possess the following: Professional phone manner Proficient in Microsoft Office, Excel, Outlook (Navision is desirable) Exceptional attention to detail Ability to manage priorities and conflicting issues Demonstrated ability to use initiative Proficient across multiple disciplines to support the function of the contract Have a can-do positive attitude Ability to work as part of a team and autonomously Knowledge in general bookkeeping, invoicing and reporting Strong written and verbal communication Excellent customer service skills High level organisation and dime management skills Previous experience in the water sector is desirable but not required. About Us Programmed is a leading provider of operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining in Australia and New Zealand. Our Facility Management business unit partners with our valued clients to deliver facility management and industrial maintenance services across multiple key and essential industries. We encourage career development, support flexibility and care about your personal wellbeing and safety. Join the Programmed team today. Work With Us Join us on our mission to build outstanding people, strong customers and great communities. Apply today.