Job Description Why You'll Love Working with Us: Unlimited Earnings Potential: Start with a $52,190 base salary plus superannuation, and enjoy uncapped commissions paid fortnightly. First-year on-target earnings (OTE) are easily $80,000 Supportive Team Environment: Work alongside managers and senior team members dedicated to helping you succeed. Meaningful Work: Support everyday customers across Australia by selling solutions they truly need. Great Working Hours: Enjoy an 7:30 am- 6:30 pm rotating schedule (Monday- Saturday) Fantastic Benefits: Yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more. Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training. Work-Life Balance: After three months, and once you've mastered our training, work from home two days per week What You'll Be Doing: Answer inbound calls from everyday customers, representing and promoting a wide range of Telstra products and services. Provide expert advice tailored to customer needs and lifestyles. Use effective communication skills to empathize with and understand customers. Confidently de-escalate any customer grievances. Be flexible with hours to ensure we’re there when our customers need us.