Stax is a home-grown, unique native AWS cloud management platform that provides the consistency, confidence and velocity customers need – straight out of the box. Our pre-built platform works hard beneath the surface to make migrating, maintaining and operating on AWS seamless. Customers have the capability to focus on their core business and innovate safely and securely. It’s why we decided to build a native AWS cloud management platform and be the best at it. We value clarity, consistency and capability. Above all, we embrace the changes that come through an intelligent application of knowledge. We've cultivated an environment based on creativity. When people who care about their craft are given the freedom to explore possibilities without limits, amazing things happen. There are no cool cliques, just a hard-working team generating ideas and devising solutions in a creative and collaborative workspace. Our Stax product team is looking for a passionate Full Stack Engineer to join our (fully remote) Product Engineering team in the AEST (/- 30) timezone You will be working on an AWS cloud and cost management platform supporting over 30 customers worldwide. In this role you will be proactively monitoring the health of the platform to ensure availability, performance , and reliability . Day - to - day you will be completing deployments into production, responding to customer issues, r esolving technical debt, and developing new features to improve the operational resiliency and efficiency of the product. This role has an on-call rotation to respond and resolve operational incidents and implement corrective engineering. You’ll get hands - on experience in contributing to detailed design work, story elaboration, participating in AGILE ceremonies and producing engineering artefacts to the agreed team ways of working standards. You’ll be able to independently contribute with the support of Lead and Senior Engineers. Key Responsibilities on a day to day, Maintain 24/7 support coverage for all production environments Ensure all service desk tickets are acknowledged and completed within the given SLAs Develop and maintain logging, monitoring and alerting on all APIs, factories, and network infrastructure Develop and maintain backup and restore processes to ensure business continuity of the product within specified non - functional requirements Provide and develop engineering improvements for system stability across the platform Provide automated systems to allow self - service for wider internal teams to consume Develop automation tooling to assist with manual processes Actively maintain platform documentation and runbooks Holding and recording p ost incident reviews , identifying route causes, and implementing corrective engineering Produce suitably engineered code solutions to platform and operations problems Act as an engineer to solve problems using domain knowledge and contribute to engineering outputs to a production level quality, through the production of code artefacts. Take on technical advice from leaders via code reviews, technical guidance and training. C omplete stories within a specified timeline as per the agreed acceptance criteria C ontribute to work elaboration and design Primary Skills required AWS Ecosystem: Lambda, EC2, S3, VPC networking, RDS, IAM, Step Functions, CloudFormation Software Development Practices: CI/CD (Buildkite, CodeBuild, etc), VCS (Git, Github), code review, testing, secure coding, containerisation Service Reliability: Backup, Logging, Alerting, Metrics & RTO/RPO processes Experience in Python (Golang and Typescript experience is also valuable) Other: Excellent written and verbal communication, team collaboration, self-direction and initiative, on-call availability What we offer you At Versent we invest in our people, with benefits such as: Competitive salary package Working in a flexible, outcome-driven environment. Outside of client obligations, you can work from the office or home as needed. Also, leave the suit and tie behind and put on a Versent T-shirt instead. Weekly internal tech talks; all streamed and recorded so those who can’t make it to the office can still participate. For those who do make it, there’s pizza, beer, wine and soft drinks on tap Regular social events, meetups and guest speakers organised and facilitated by our team A supportive family culture - If you need help, just ask Celebration of the wins – big or small, because we know how hard you work. And finally, we believe that every human is equal, across every dimension, and we function as an unbiased meritocracy. We strive to have Inclusion front and centre in how we operate and embed the fundamentals of tolerance and understanding in everything we do. This core belief is woven into all our policies. Curious? Here is more about us – but honestly, we are more interested in you Our values reflect the way we work. We’re a casual, inclusive bunch, with team members from a variety of backgrounds collaborating as a team to overcome challenges. Everyone is given space to learn and develop their skills and knowledge. We support each other in all ventures, whether attaining a new AWS certification or trying their hand at baking sourdough or brewing beer. We create remarkable experiences for our customers and we treat others the way we would like to be treated.