Play a key role in transitioning CIRRIS to ServiceNow Full Time Permanent Opportunity Choose Location from vibrant cities:- Canberra/Sydney/Brisbane/Melbourne Summary As a GRC System Administrator you will be responsible for administering ServiceNow, with a focus on Governance, Risk, and Compliance (GRC) functionality. The Organisation Airservices is a government-owned organisation providing safe, secure, efficient, and environmentally responsible services to the aviation industry. Each year we manage over four million aircraft movements carrying more than 156 million passengers and provide air navigation services across 11 per cent of the world’s airspace. Airservices has two major operating centres in Melbourne and Brisbane and a corporate office in Canberra. We operate 29 air traffic towers at international and regional airports and provide aviation rescue fire-fighting services at 27 Australian airports. We are committed to continuing to improve our business by providing our customers with services they value and embedding new ways of working and technology investments to further innovate and optimise. The Role & The Team As a GRC Systems Administrator, you will play a pivotal role in transitioning our Comprehensive Integrated Risk and Reporting Information System (CIRRIS) to ServiceNow. You will be responsible for administering ServiceNow, with a focus on Governance, Risk, and Compliance (GRC) functionality. This role requires expertise in ServiceNow administration, attention to data accuracy, and the ability to develop robust reporting dashboards. Responsibilities: - Lead the transition of CIRRIS to ServiceNow while minimizing operational disruptions. Implement and maintain GRC modules in ServiceNow to align with risk management goals. Oversee ServiceNow administration to ensure data accuracy and completeness. Create reporting dashboards in ServiceNow for real-time risk and compliance insights. Conduct testing of ServiceNow GRC functionalities to ensure optimal performance and address issues. Please see the link below to view the full Position Description: PD - System administrator (501464).docx The Person The successful candidate will have: - Bachelor’s degree in information security, Computer Science, or a related field. Advanced degrees or relevant certifications. Proven experience in technology risk management, information security, or a related field. In-depth knowledge of risk assessment methodologies, information security principles, and industry best practices. Strong analytical and problem-solving skills, with the ability to communicate complex technical issues to non-technical stakeholders. Proficiency in ServiceNow administration, or a strong technical background in GRC solutions. Detail-oriented with a commitment to ensuring data accuracy. Ability to conduct thorough system functionality testing and troubleshoot issues. Demonstrated ability to develop and customise GRC reporting dashboards. At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making. We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply. Security Clearance To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process. Should you require any further information please contact Marc Evans, TA advisor at marc.evansairservicesaustralia.com How to Apply To apply for this position please lodge an application online before Applications close at 11.55 pm (AEST), Tuesday 27 August 2024.