Jobfit Health Group is Australia's leading occupational health provider supported by a centralised Contact Centre in Wayville, SA. Founded in 1996, Jobfit Health Group is a leading occupational healthcare provider with wholly owned and operated centres across Australia and New Zealand. Join our dynamic team and become a valued member of a workplace that thrives on fun, engagement, and a strong team culture We believe in fostering an environment where collaboration and enjoyment go hand in hand, making your workdays both fulfilling and enjoyable. Apply now to be part of a team that's not just about the job but also about creating a vibrant and supportive work culture We are the industry leader in the delivery of pre-employment medical assessments and pre-employment work fitness assessments, which is supported by our centralised Contact Centre based in our head office in Wayville SA. About the role: We are seeking Customer Service Officers that align with our values, who are focused on providing our clients with a high-quality experience in a professional manner to ensure lasting business relationships. You will be responsible for prompt responses to our clients booking requests, confirming appointments and locations, proactively following up medical and pathology results, liaising with candidates for additional medical information, and sending final medical determinations to our clients from our expert panel of doctors. The position is Fixed Term (3 Month) , Full-time, Monday to Friday, 38 hours per week, with a tailored training program delivered upon commencement. We ensure that you have the necessary skills and training to provide consistent and quality services to our clients. About you: Previous experience in a contact centre setting or in medical administration Exceptional customer service skills and cultural sensitivity Ability to navigate through multiple systems to input and retrieve information Excellent verbal and written communication skills Commitment to ethical behaviour and conduct Ability to work as a team to ensure results and client KPIs are met Company funded pre employment medical Why join us: Generous special offers and discounts from a wide range of brands such as Woolworths, Myers, JB-HiFi, Uber and more Employer Funded Parental Leave and Sorry Business Leave. Candidate Referral Program. Discounted Gym Memberships and Corporate Health Insurance. Employee Assistance Program. Novated Leasing. Personal Development – expand your experience and knowledge with our in-house online learning platform. Engagement surveys – we listen to you, as a team member, and take action on the issues that matter to you. Diverse and inclusive workforce that reflects the diverse community in which we operate in. About us: Jobfit Health Group is part of Partnered Health. The group is made up of a number of established businesses that have been delivering health services to more than five million people over the last 25 years including Jobfit Health Group, Partnered Health Medical Centres, Fuel Your Life, Northcare Physio, Baseline Onsite, and New View Psychology. Together in Healthcare. Aboriginal and Torres Strait Islander people are encouraged to apply. Please note that only suitable candidates will be contacted. Jobfit Health Group Partnering with business for a healthy workforce www.jobfit.com.au