Start tomorrow | Do you have a passion for customer service | Do you want to make a difference & have job stability? | Temp or Perm option About the company: Situated in North Lakes , this leading company in Consumer Electronics and Home Appliances is a global frontrunner in consumer products. With a culture that values staff and is dedicated to top performance, they're offering an exceptional opportunity for a Service Coordinator to join their international organisation. About the role: In this inbound customer service role, you will be responsible for delivering high-level, personalised assistance to help customers resolve issues with their products or services. This service-oriented position involves building rapport with customers and providing award-winning support. Duties: Deliver an exceptional experience by engaging with customers to identify their needs Offer solutions that best meet customer needs, including troubleshooting basic technical issues Build strong relationships and confidently guide customers through technical problems Aim for first-call resolution of customer concerns via email and phone Keep up-to-date knowledge of all products and services to provide the best possible assistance Accurately update information in the CRM system Ensure all assigned jobs are acknowledged within 24 hours Skills and Experience: Self-motivated, confident and a clear communicator Previous experience in a customer service role Previous exp in SAP would be desirable Problem solver, flexible, able to adapt to new ways of working Intermediate computer skills Great organisational skills The Perks: Competitive remuneration A range of attractive company discounts Supported learning and career development Free onsite parking Please apply online by clicking on "apply now" or contact Jade Lawton at 0434 228 334 to discuss or email a word copy of your resume to jadeiasrecruitment.com.au.