We're looking for a skilled and enthusiastic Solutions Engineer to support our Sales, Project, Product, and R&D teams. This role involves conducting technical discussions with online retailers and brands aiming to expand their cross-border business. Client Details A leading global provider of innovative cross-border solutions, empowering e-commerce businesses to expand internationally with ease and efficiency. This client offers a robust platform that seamlessly integrates with various online retailers, enabling them to reach new markets and optimise their operations. Known for its dynamic approach and commitment to customer success, the company continuously evolves its technology to meet the ever-changing demands of the global market. Description Collaborate with the Sales team to introduce our cross-border solution to prospect customers. Help clients understand the power and flexibility of our platform, explaining technical features and solving potential roadblocks. Identify and qualify business opportunities, addressing key customer technical objections and developing strategies to resolve technical impediments. Make integration strategy recommendations to successfully implement complete solutions and optimise platform effectiveness. Travel to sales meetings and technological workshops at customer sites as required. Act as a technical focal point for integrating clients, demonstrating and prototyping integrations in merchant environments. Provide ongoing education and technical assistance to partners and clients. Stay updated with product features and roadmaps, contributing client and prospect feedback to internal teams. Profile Strong communication skills, capable of delivering solution pitches and conveying complex technical concepts to both technical and non-technical audiences. 3 years' experience in solution design/integration within a SaaS-based environment. BA/BS/Master's degree in Computer Science or another technical field. Firm understanding of systems integration concepts, API implementation (RESTful services), and relational databases (SQL). Experience in close working interactions with distant teams. Ability to learn and work with varying technological environments and solutions in the Cloud/IT Technology space. Strong problem-solving skills and troubleshooting abilities. Ability to multitask and work under deadlines in a changing environment. Previous experience in eCommerce and Logistics/Operations environment is a strong advantage. Job Offer Engage in dynamic and challenging technical projects. A permanent opportunity with the potential to develop within the role Contribute to the success of leading e-commerce brands. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Wesley Strachanon 61 3 8640 3256.