Canberra, Gungahlin. (WFH hybrid) Permanent opportunity or 12 month contract plus potential extensions (Baseline security clearance required) Understanding of Java, SQL scripting and experience in supporting corporate applications highly desirable Our client, an independent Federal Government entity focused on housing military families is seeking a Salesforce Administrator. About the client Our client is a business enterprise established in 1987. They supply housing and related services to military members and their families. About the role The administration and maintenance of our client's Salesforce platform, including internal functionality as well as integration with other IT systems. Duties Working as a key conduit between the IT Service Desk, Applications Support team and business stakeholders on Salesforce and applications support business as usual tasks Working under limited direction, coordinate with multi-disciplinary and project teams where required to facilitate understanding and resolution of issues of known and unknown origin Maintenance of knowledge base articles, documentation of complex issues and annual and regular scheduled tasks Skills / Experience Have a working knowledge of ITIL & ITSM tools (i.e. Jira, ServiceNow, HP Service Manager etc.) Experience in Oracle SQL query and relational databases, monitoring and batch service tools such as Splunk or Jenkins would be an advantage An understanding of Cyber Security concepts and practices How to apply To be considered for this role (JOB ID: EF9740), please forward your resume to Eric by clicking the Apply for this Job button. Please note that this role closes on the 12 th of August. Recruitment Hive: (02) 6299 1006