Description Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us. At Steadfast, we take pride in the diverse mix of individuals and skill sets within our organisation. Our team members collaborate across various business units to not only bolster our broker network but also to pioneer the innovative thinking, systems, and technologies that will propel the insurance sector into the future. We are leaders of the general insurance broking and underwriting industry, and we lead from the front. About the opportunity The purpose of this position is to provide front of house duties and support the Facilities and Office Management Team. Act as a first point of contact for all external and internal company queries whilst providing support across the office. This role will assist the Facilities and Office Manager in planning, organising, co-ordinating and executing the day-to-day operations relating to Steadfast Group. Responsibilities: Meet and Greet Customers and Stakeholders Manage and book meeting rooms Sort Mail and Distribute Package, arrange and manage courier bookings Ad-hoc administrative support to the Facilities and Office Management team. Answering, managing and directing phone enquiries General administrative work General email management About you Team player with a friendly and outgoing personality with professional presentation Possess strong communication skills. Willingness to learn. Show initiative in your work. Have previous Receptionist / Administrative experience. Skills and attributes you should possess Pleasant, outgoing individual Good attention to detail Comfortable using IT Great phone manner and interpersonal skills Keen desire to learn and develop Ability to multi-task Experience preferred Benefits As a valued member of the Steadfast team, you'll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to: Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement. We also partner with ANZIIF for accreditation and qualifications. Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances. An expansive Health and Wellbeing program, which includes free annual health checks, free annual skin checks, Flu shots, holistic support and advice, discounted gym membership, and confidential counselling. Discounts on travel, hotels, hire cars, electronic and vehicle packages through our various partners. Working in a vibrant and collegiate culture where you are a person, and your contribution is valued. About us Our purpose is to create solutions designed to help our businesses and network achieve better outcomes for their clients and the communities we serve from our people, processes and culture. We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast. We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity and inclusion, and love to give back to charities through the Steadfast Foundation. We are proud of our Family Friendly Accreditation as well as and our Work180 Endorsement. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival and are active members of Champions of Change. To apply We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email talentsteadfast.com.au