Utilise your current warehousing/delivery skills and join a well-known premier property styling company as Warehouse Manager The Role: This leadership role is responsible for managing warehousing and distribution by overseeing the efficient receipt, storage, dispatching and value-adding servicing of a variety of household products across Victoria. Creating a positive working environment to ensure that productivity targets are achieved and that all warehouse processes are running effectively and efficiently will see you excel in this role. Leadership & Management Strategically manage and drive warehouse in compliance with Company’s policies Provide leadership to warehouse staff to ensure operational efficiencies, performance management and compliance to company and legislative policies and procedures Coach, lead and guide employees to help them achieve KPI’s Drive a positive internal culture of high performance Hold self and staff accountable for a safe work environment Assist and drive change management when applicable Systems & Operations Develop warehouse operations systems by determining product handling, workflow and storage requirements Maintain and develop processes for receiving goods and freight management Developing, implementing and maintaining User Guides and warehouse operations policies and procedures on a regular basis Thorough understanding of company WMS (Warehouse Management System) to optimise warehouse performance Ensure all staff complete necessary inductions, system training, onboarding and offboarding requirements Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols Promote, drive, and align warehouse staff with company vision, striving to provide customers with quality service Review, implement and monitor continuous improvements across all areas of warehouse operations Customer Focus Oversee customer deliveries and requirements including accuracy of order, on time and with no damage; Monitor activity and identify corrective actions Consult with operations Manager regularly to address and resolve any product or customer issues. Oversee compliance obligations including staff training & awareness, record keeping, and tracking compliance through regular audits Promote exceptional service standards and new behaviours to promote a client-driven culture QUALIFICATIONS / KEY SKILLS / COMPETENCIES / ATTRIBUTES: Strong leadership skills and extensive expertise across all areas of inventory, warehousing and distribution Possess sound decision-making and critical thinking skills Proven ability to implement and process important initiatives as directed, swiftly and efficiently Expertise in warehouse management procedures and best practice Strong planning skills and attention to detail Excellent communication skills, both written and verbal Proven ability to complete administrative duties in an efficient manner Ability to problem-solve and proven experience in identifying and implementing continuous improvement initiatives Experience in, and ability to learn, use and teach and dedicated software Understanding of Work, Health and Safety and application to the workplace About You: Forklift licence is required. High attention to detail. Excellent time management. Excellent data and numerical skills. Capable of safely conducting heavy lifting and other strenuous tasks. Basic computer software skills, including Microsoft Office Word, Excel, and Outlook. If you are looking for the next step in your career and want to work for a company where you are genuinely appreciated and supported apply now Please note: You will need to be prepared to undergo a criminal background check as part of the recruitment process.