About the Role An exciting opportunity has become available for an organised and driven individual to join our team in a hands-on administrative support function. In this position, the Service Administrator’s primary focus is to support our local customers and team members by facilitating the administrative requirements across the Service component of the business. Responsibilities & Duties Answer incoming calls in service queue relating to customer queries and pended calls in a professional and courteous manner. Ensure that all invoices and POs are processed. Job Allocations. Payroll Support. Process invoicing for customers in a timely manner. Assist with stocktake. General administration support. Requirements Skills & Experience To be successful in this role you will have an enthusiastic can-do attitude, a high-energy approach, fast learning skills and motivation to succeed. You will also need superior organisational skills, be a first-class communicator (both written and oral) and be adept at influencing and negotiation. Benefits What sets us apart? Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy: A benefits program which gives you access to discounts and cashback from over 400 retailers nation wide. Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals. Corporate Rates for Private Health Insurance. An inclusive working environment. An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.