Customer Service Representative Are you looking for an opportunity to join a great team environment in the Healthcare industry? Based in Mulgrave, our client sources, supplies and distributes essential medicines throughout Australia and New Zealand. Due to continued growth, we have a new opportunity for an experienced Customer Service representative to join their team. Position Details: Location: Mulgrave Work Schedule: Monday to Friday, 9am - 5pm Employment Type: Casual, ongoing Pay Rate: $34.59 per hour Key Responsibilities: Handling incoming customer queries Liaising with hospital pharmacy staff and retail pharmacists Data entry and maintenance into CRM system (Salesforce) Promptly responding to customer emails and queries Locating and providing indepth product information Onboarding new customers and account setup To be successful you will have the following: Previous customer service experience (healthcare experience an advantage but not essential) High level of accuracy Multi-Tasking capability - Quick learner Strong verbal and written communication skills High level of attention to detail Benefits Join this vibrant and diverse team in an ongoing opportunity Ongoing product training provided Opportunity for long term to permanent Onsite parking Regular rostered hours available If you're a motivated individual with excellent customer service skills and experience, we want to hear from you Apply today to join our team and make a difference