Introduction Who are we: You may have heard of us – Ashley and Martin (that’s right, the hair people). We have been around for almost 60 years supporting our customers on their hair regrowth journey and we are pretty excellent at what we do We pride ourselves on the excellent customer service we provide and the results our products achieve. We have a talented group of individuals we get to call our team and with clinics across Australia, New Zealand & Singapore, our internal support network reaches far and wide. Description Launch your customer service career (or take it to the next level) with us Are you passionate about helping others and eager to learn new things? We're looking for superstars to join our growing team in Dandenong Why you'll love working here: Be a customer service hero: We provide comprehensive training (in-person and online) to set you up for success. Your friendly smile, can-do attitude, customer service and administration experience are all you need to bring. Boost your income: On top of your base salary, you'll have opportunities to earn monthly and quarterly bonuses Wellness matters: We take your well-being seriously. After your first year, our Wellness Program reimburses you for gym memberships, healthy activities, and even gives you dedicated "wellness days" off Coffee breaks with colleagues? Yes please We have a fun team culture and celebrate connections. We even subsidize your quarterly coffee catchups This is a permanent full-time position We can even offer a 9-day fortnight. We require full availability within our trading hours (see below), with occasional Saturdays available. Trading Hours: Monday-Thursday: 9am-7pm Friday: 9am-5pm Ad hoc Saturdays: 8:30am-12:30pm Skills And Experiences Why we want you: You enjoy being the first point of contact for all our customers, new and existing, You are looking for a role to learn & grow in, You have an excellent communication and customer service skills over the phone and in person, You know your way around a computer & are open to learning new technology, You enjoy working directly with people, both within your own team and with our valued customers. Does this sound like what you have been looking for? We can't wait for you to join the team Ready to apply? Submit your application ASAP via the APPLY NOW button, we will shortlist and interview regularly and the opportunity may be filled while you're thinking You must have full working rights to be considered for this position. We are an equal opportunity Employer who encourages applications from everyone.