Introduction Who are we: You may have heard of us – Ashley and Martin (that’s right, the hair people). We have been around for almost 60 years supporting our customers on their hair regrowth journey and we are pretty excellent at what we do We pride ourselves on the excellent customer service we provide and the results our products achieve. We have a talented group of individuals we get to call our team and with clinics across Australia, New Zealand & Singapore, our internal support network reaches far and wide. Description Take your customer service career to the next level with us Are you passionate about helping others and eager to learn new things? We're looking for experienced superstars to join our growing team in Parramatta and our other New South Wales clinics Why you'll love working here: Be a customer service hero: We provide comprehensive training (in-person and online) to set you up for success. Your friendly smile, can-do attitude, customer service and administration experience are all you need to bring. Boost your income: On top of your hourly rate, you'll have opportunities to earn monthly and quarterly bonuses Wellness matters: We take your well-being seriously. After your first year, our Wellness Program reimburses you for gym memberships, healthy activities, and even gives you dedicated "wellness days" off Coffee breaks with colleagues? Yes please We have a fun team culture and celebrate connections. We even subsidize your quarterly coffee and lunch catchups This is a permanent full-time position To ensure we continue to provide the highest quality customer service, the successful candidate will have full availability within the roster below: Rostered Hours: Monday 9am - 7pm Tuesday 9am - 7pm Wednesday 9am - 4:30pm Thursday 9:30am - 7pm Friday: 11am - 4pm Ad hoc Saturdays may be required 8:30am - 2pm Skills And Experiences Why we want you: You are an experienced receptionist/administrator You provide great customer service You have excellent verbal and written communication skills You know your way around a computer & are great with learning new technology You enjoy working directly with people, both within your own team and with our valued customers You are driven to build a long-term career utilising your existing skills to enhance our customer's experience and develop new skills in the process Does this sound like what you have been looking for? Ready to apply? Submit your application ASAP via the APPLY NOW button, we will shortlist and interview regularly and the opportunity may be filled while you're thinking You must have full working rights to be considered for this position. We are an equal opportunity Employer who encourages applications from everyone.