This is a Contact Centre Sales Agent role with one of the leading companies in AU right now The Travel Corporation with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at The Travel Corporation As a Contact Centre Sales Agent with AAT Kings, you'll be at the forefront of our mission to maximise direct guest and trade partner sales across our diverse range of offerings, including Guided Holidays, Short Breaks & Day Tours, and Inspiring Journeys. This exciting opportunity offers permanent, full-time employment with flexible shifts available from 8 am to 8 pm Monday to Friday and Saturday from 9 am to 5 pm. You'll work from our vibrant Alexandria office three days a week, with the flexibility to work from home two days a week. Responsibilities - Act as the primary point of contact for guests and trade agents across various communication channels. - Handle inquiries with finesse, seizing every sales opportunity to achieve growth targets. - Seamlessly process travel bookings and convert leads into bookings through multiple channels. - Upsell additional AAT Kings experiences to maximize sales opportunities. - Cultivate expertise in our product offerings to provide tailored recommendations. - Ensure guests receive comprehensive service, including assistance with flights, rail, insurance, and more. - Consistently meet and exceed sales targets while delivering exceptional customer experiences. - Utilise CRM and GDS systems proficiently to manage leads and track sales effectively. - Demonstrate our brand values in every interaction, fostering trust and loyalty with guests. About You - Bring 1 year of experience in sales roles. - Possess Contact Centre experience, preferably in inbound or outbound telesales. - Have a track record of meeting or surpassing KPIs and sales targets. - Display strong familiarity with the travel industry, especially Australian and NZ destinations. - Exhibit excellent communication and negotiation skills. - Demonstrate proficiency in sales CRM programs like Salesforce. - Maintain a positive attitude and dedication to guest satisfaction. If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like The Travel Corporation . ✅ Applying here is the first step in the hiring process for this role at The Travel Corporation . We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.