About us The Wests Group Australia is a major employer in the Newcastle, Port Stephens, and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference, and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region. We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits. Being an employee of The Wests Group will give you access to the following perks and benefits: Paid Parental Leave 18 weeks & 12 months of maintained superannuation 5 days Wellbeing Leave - proactively manage your wellbeing First Nations Cultural Leave Flexible work options Above-award wages, paid overtime and penalty rates for weekends and Public Holidays 17.5% annual leave loading Paid traineeships and leadership development courses 40% discount off meals for club employees $25 per month for an all-access Balance Collective membership (access to all three clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added - bonus, this offer extends out to your partner as well Discount accommodation rates at The Executive Inn, The Gateway Inn and The Anchorage Hotel & Spa Discounted nib Health Insurance 15% Discounts at Reflection Holiday Parks 24/7 Employee Assistance Programs Free annual flu vaccinations About the position Our beverage team play an important part to our Club operations. Wests currently have a fulltime opportunity available for a customer focused individual within our New Lambton venue. Bar Usefuls ensure our venues are clean, safe and welcoming to our members and guests. Key responsibilities include: Provide friendly customer service Assist members and guests with Club enquiries Assist with cleaning of any floor spills Maintain cleanliness of amenities and public areas Collect glasses from the floor and return to bar areas for cleaning Assist beverage and gaming operations This position will require availability on Friday nights and weekends, with reasonable availability Monday to Thursday. As this position is key during peak periods for our venues, shifts are rostered from the evening through to early hours of the morning. This position as been identified as a traineeship opportunity. Complete formalised training to gain a Certificate III in Hospitality, a nationally recognised qualification. Certifications required: RSA & RCG This position requires the completion of a Criminal Background Check (costs covered by the Wests Group). About you You thrive in a fast-paced work environment, making our members and guest feel welcome and at home in our venues is your priority. The presentation and cleanliness of our venues is important to you and working nights and weekends fits with your work/life balance. Large team environments appeal to you and with previous customer service experience working with people is enjoyable. We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.