As an After Sales Consultant ( Documentation), you will play a crucial role in maintaining and managing our company's documentation processes. Your responsibilities will include creating, reviewing, and updating documents to ensure accuracy and compliance with company standards. You will collaborate with various departments to gather necessary information and produce high-quality documentation that supports our operations and enhances our communication strategies. Your attention to detail and organizational skills will ensure that all documents are up-to-date and easily accessible. Key Responsibilities: Create and maintain accurate customer documentation Coordinate the timely flow of customer documentation between suppliers and internal teams Continuously improve customer documentation templates and processes Who you are: Detail-Oriented: You have exceptional attention to detail and accuracy Tech-Savvy: You have strong Microsoft Excel and software skills Adaptable: You embrace fast-paced environments and change Collaborative: You collaborate and communicate effectively in teams Your awesome extras: Flexible working opportunities Ongoing learning and skill development, plus occasional escapes to bucket list destinations Career advancement opportunities across a network of brands and businesses in an evolving industry ✈️ Travel discounts and rewards ⚕️ Access to industry-leading health and well-being programs and financial advisors A swanky beachfront office with easy access to public transport and parking perks Social events to promote networking, celebration of wins, and fun Volunteer leave as part of giving back to the local community Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes. LI-LH2IGNTLI-Hybrid