We are looking for a Service Desk Engineer with good experience with 1st/2nd line support a permanent role in ACT We are looking for a Service Desk Engineer with good experience covering 1st/2nd line support, Microsoft products and hardware support for a permanent role based in Canberra. Based in Canberra (Must be Australian Citizen due to clearance requirements) Salary up to 85k plus super Permanent Our Client is a national IT-managed service provider with offices and customers across the country. This is a great opportunity for those wanting to work in an Internal IT Team and wanting to take that next step in their career towards becoming a system engineer as full training and certs are provided and paid for. Requirements for the role: Must be located in ACT Must have Australian Citizenship Minimum 2 years experience in IT service desk role Hardware support, e.g. printers, laptops etc. Possessing the ability to assess faults, prioritize, respond, and escalate them accordingly Must be capable of multi-tasking and prioritizing workloads Must have strong written and communication skills If you are interested in this role and would like to have a private discussion please apply and I will contact you promptly.