Organisation- (Veracross/Digistorm) Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalised communication tools, and an elegant architecture that is unique in our industry. We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education and enhance learning. And we're succeeding As of early 2024, we support 3200 schools in 60 countries. Veracross is made up of five product brands in one global tech company: Veracross SIS is a one-person, one-record school management platform. Magnus Health provides cloud-based Student Health Record (SHR) solutions. Digistorm connects schools with their communities through Digistorm Websites, Digistorm Funnel and Digistorm Apps. Epraise incentivises student wellbeing and connects teachers, students and families. Firefly provides an online learning space for students and teachers. Founded in 2011, Digistorm develops software, apps and websites for schools and was the first company to create a school app in Australia As a mid-sized ed-tech business, we specialise in the education industry for K-12 schools and we're expanding internationally. Digistorm takes a collaborative approach to business, with all team members encouraged to share knowledge and learn from each other. Processes and techniques are continually improved upon, and everyone is encouraged to chip in with new ideas that can help us improve our team and customer’s experience. The role This is an exciting position supporting our teams by ensuring the smooth operation of our Australian office, based in Miami on the Gold Coast. This ongoing part-time role supports our business operations for about 8 hours a week, with your weekly hours spread over a few days during our standard office hours. You’ll report to our local Site Executive and operate in a team who’ll support you to succeed and thrive. Please note that due to the responsibilities of this role, this will be an office-based role, with no fully remote work options available. Responsibilities Order management: Liaise with our office suppliers to order, pack away and keep track of office equipment, groceries and catering supplies. Supplier management: Be our main point of contact for our building manager and other suppliers like maintenance, cleaners and work/health safety suppliers to arrange for repairs, service request and contracting. Expense management: Ensure all supplier invoices and office expenses are submitted to our in-house finance team promptly. Travel bookings: Support our events team with travel arrangements including booking flights and accommodation through our online booking portals. Office management: Manage our office access register, desk and office equipment orders, workstation management and support our team with any ad-hoc tasks that ensure the smooth running of the office, including regular Post Office runs and delivery management. General office maintenance: We have a weekly cleaner, but the role does require regular tidying up of kitchen areas, throwing out of bins and recycling and supporting our team with the set-up or tidy-up of in-office meetings and events. Requirements The role will be best suited to someone who can commit to a few hours per day, over 2-3 days a week during office hours, with some flexibility to be available by phone/email/ messenger during other times. Previous office administration or business support experience will be advantageous. Excellent time management skills, with the ability to operate autonomously. A friendly, approachable communication style with the ability to build trust quickly. Detail focused with excellent organisational skills. Solution focused when problems arise. Excellent communication, written and numerical skills. Benefits The best tools to get the job done When you join Digistorm, you get a Macbook Pro, a 32-inch monitor, an adjustable desk and Herman Miller chair for the office. Growth opportunities Digistorm and Veracross are growing fast, allowing you to own your role and grow with us Operating within a global team, there are opportunities for professional development allowing your skills to grow as the business grows. Make a difference Our work makes a positive contribution to our schools, their students and their families around the world Snacks, drinks & coffee Our Gold Coast HQ offers a coffee machine, snack bar and fully stocked drinks fridge to keep energy levels high Vege chips, kombucha, almond milk, cookies; you name it, they have it (not to mention the Happy Hour Fridays). Culture Our team is fun, relaxed and sociable, reflected in the casual dress code and social events. The office has an open floor plan, which allows for cross-team communication and a collaborative environment. Join some staff for lunchtime surfing or hit up nearby food spots for a burger by the beach.