Description: About Hyatt: At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We have an exciting opportunity for an experienced Associate Director of Sales to join our team at Australia's largest hotel. Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms. Benefits for working with Hyatt Include: - Generous discounted accommodation worldwide within Hyatt - Discounted accommodation for associates as well as friend and family - Rewards and recognition programs - Learning and development opportunities - Fully laundered uniform - Discounted city parking - The opportunity to join an international group with endless career opportunities About the Role: The Associate Director of Sales will assist in the supervision, growth and support of the Event Sales team. As the Associate Director of Sales, you are tasked with maximising total revenue potential for Hyatt Regency Sydney across the Group (Group room nights) and Event (Food, beverage and venue hire) markets. This role can be based in either Sydney or Melbourne. Main Responsibilities: - To manage all client enquiries and challenges with a professional manner and demonstrate a high standard of customer service, creating solutions for Hyatt clients. - To find and take new corporate/third party enquiries, following through to conversion of group business, creating win/win solutions for clients and the hotel. - Entertaining clients with famils, site inspections and working in collaboration with third parties, Bureaus, Tourism Bodies to host breakfasts, lunches and dinners. - Set KPIs for junior team to deliver entertaining as above. - With the team, manage the day to day administration of new and existing business, including use of CVENT software for RFP. - Lead the team and develop tiers of clients both domestically and internationally. - Consolidating monthly budgeting of sales and entertainment activities. - High level of involvement in the end of month reporting for owners. - Coaching and Counselling other Sales team Members - Being a part of the Hyatt Sales Incentive Plan Scheme - Developing and Driving Sales Strategies for both Mice, catering and Events. - Participating in Budget preparation and Financial goals and Performance To be Successful: - Experience with Opera is highly desirable - Experience at leading, managing and motivating teams. - Demonstrated time management skills - Excellent commination skills - Full unrestricted and ongoing Australian working rights - Ability to demonstrate a proactive approach to sales and be a dynamic sales professional who will positively impact the business and clearly define the Hyatt Regency Brand. - Have previous experience in retention and management of existing business Primary Location: AU-NS-Sydney Organization: Hyatt Regency Sydney Job Level: Full-time Job: Administrative Req ID: SYD002694 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.