About GroundProbe We are GroundProbe, a global technology leader specialising in real-time solutions for measuring and monitoring geohazards. For 20 years, we have been creating state-of-the-art technologies and software that deliver precise and reliable information. Coupled with expert services and support, we give our customers the certainty they need to make critical decisions, with confidence. Leading mining and civil operators in over 30 countries rely on us to better manage risk, maintain operations and production, and keep people and communities safe. GroundProbe is part of Orica Digital Solutions a business stream of Orica. About the role We are extremely excited to announce that we are on the lookout for an experienced IT Technical Lead (Systems Administrator) to join our GroundProbe team in our bright and modern offices at Windsor, Brisbane. Reporting to the Head of ICT, you will lead our team of IT support officers and help service our growing customer base. Working Mon-Fri, the IT Technical Lead would be providing direct IT Support to our staff, guiding, training and leading small teams, and working with management to continuously improve our internal systems. What you will be doing Implement and maintain an IT infrastructure that supports the critical Business processes in the most efficient way; Maintain uptime of IT service delivery catalogue for GroundProbe; Work with internal teams and external service providers to deliver continued maintenance, and support of services; Ensure uptime and SLA and key metrics on critical services and technical escalation of ticketing system. Lead and support security initiatives in collaboration with the Head of ICT; Supporting and maintain on-prem & cloud servers, storage, security & network infrastructure, operating systems; such as AD, Entra, M365 & Azure; Provide 2nd & 3rd Level ICT Support; Mentor junior team members; Document and communicate global design of the IT architecture framework; Managing update rollouts across our systems & applications. Plan, recommend, coordinate and schedule all investigations, studies and evaluations of proposed and existing systems and applications. What you will bring Degree or IT industry certifications; 5 years of experience working with Microsoft Server and cloud technologies; Network management skills and experience including switches, routers, DNS and DHCP; Strong experience in systems administration and customer support in a complex environment which includes the following technologies: Windows 10 / 11, Windows Server, Microsoft Office 365, Cloud Technologies (Azure, AWS, Google); Networking, VPN, Wi-Fi, Next-generation firewalls (Palo Alto); Virtualisation (VMWare, VDI, Microsoft Hyper V); Antivirus / EDR, SIEM; Backup systems, Active Directory, SAN and NAS storage devices; Experience in Cybersecurity would be advantageous but not essential. What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. We respect and value all Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.