Excellent Opportunity for exp'd Customer Service professional to join this fast paced online retailer / wholesaler. The Company With a strong and successful history, this well known and respected creative brand continue to achieve acclaim with their innovative and high quality and market leading products The Role: Due to recent changes they are currently seeking a committed, hardworking and team focused candidate to join their team within the Customer Service and Order Processing team. This will be a busy role and you will be required to possess excellent time management, communication and problem-solving skills. This position will be offered on a temporary, (to perm) capacity with immediate start, Monday – Friday 9.00am – 3.00pm The Duties: Respond to all email and phone enquiries Manage customer deliveries and movement Process orders efficiently Update and maintain spreadsheets and databases Other administrative tasks as required The Required Skills & Experience: Proven experience with EDI or SAP is essential Strong proven customer service experience Ability to work well under pressure and handle multiple tasks Order processing and strong data entry Ability to provide customer resolution Ability to problem solve effectively and efficiently The Process: Don't miss this opportunity, please submit your resume by clicking the apply now button or call Chelsey or Alexis for more information, 03 9553 4436 ref 1518027