Administrative Assistant - Samaritans Information & Neighbourhood Centre Part-time contract, 45 hours per fortnight until 30/06/25 Location: Cessnock The Opportunity: The role will primarily be responsible for front line customer service to community members seeking assistance in their time of need or crisis, you will provide a warm welcome and ensure community members receives clear information about what Samaritans can offer and provide referrals to other services based on their family and/or individual needs. The reception-administrative assistant is responsible for the provision of quality and consistent customer focused reception and administration support to internal and external clients of the site and the Agency. Why work for us? Newcastle Anglican places people at the centre of our work. As a part of a faith-based organisation, you have access to the following great benefits: Up to 40% discount on school enrolment fees at any of our Newcastle Anglican schools Salary packaging options (up to $611/fortnight) Discounted private health insurance through Medibank Career and development opportunities – we want you to flourish Access to over 300 gyms with the Fitness Passport Program Free access to our corporate Employee Assistance Program Paid parental leave (after 12 months of service) About you: Certificate III or equivalent in business administration, community services and/or experience in a reception/admin role Demonstrated skills in dealing with people in who are crisis Demonstrated experience or commitment to customer service focus Sound working knowledge MS Office applications, internet and email Demonstrated excellence in communication, face-to-face, interpersonal and teamwork skills Demonstrated time management skills and an ability to prioritise tasks The ability to interpret, analyse and enter data into systems Demonstrated ability to work unsupervised Demonstrated knowledge and commitment to EEO principles Working knowledge of confidentiality principles Understanding of OH&S responsibilities Who we are? Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast. We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans. Our vision is for people to flourish because of what we do, inspired by the way of Jesus. We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications. For more information visit www.newcastleanglican.org.au or email the talent team at careersnewcastleanglican.org.au You must have the right to live and work in Australia. Samaritans promotes the safety, wellbeing and inclusion of all children and young people. To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact The Team at Samaritans on , quoting Ref No. 1185766.