Description: Care Connects Us At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated. About Park Hyatt Melbourne: Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests. Benefits of working with us: - Leading global hotel brand with career advancement opportunities - Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones. - Complimentary duty meals whilst on shift - Discounted food & beverage and park club health & day spa treatments - Discounted onsite car parking - Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern - Generous paid time off and holiday policies including paid parental leave and wellbeing leave - 10% discount with NIB Health insurance About the role: As the Assistant Manager, you will be responsible for assisting in managing Radii Restaurant & Bar as a successful independent profit centre, through planning, organising, directing and controlling the Food and Beverage operation and administration. You will ensure maximum guest satisfaction is achieved and service is consistent with Hyatt International standards. Working in a team of 20, you will provide support in supervising and managing the day-to-day operations. Some of the responsibilities include: - Provide leadership to a diverse team, ensure all employees deliver the brand promise and provide exceptional guest service at all times - Handle guest enquiries and complaints in a courteous and efficient manner - Assist with creating and communicating the rosters and delegation of tasks and responsibilities - Assist in controlling manning levels of the Restaurant in relation to occupancy, requirements, service quality and costs - Provide training and onboarding support for new associates within the department - Liaising with all necessary departments to ensure the productivity of the outlet is successful in its daily operations Qualifications: - Previous supervisory/managerial experience in a similar role or fast-paced environment - A current Victorian Responsible Service of Alcohol (RSA) certificate - Exceptional people management and interpersonal skills along with strong communication skills - The confidence to promote ideas and make sound decisions under pressure - A strong attention to detail and the desire to produce high-quality operational and administrative outcomes - The ability to create a positive first impression with an understanding of the importance of 5-star grooming standards - The flexibility to work on a rotating roster, including weekends and public holidays Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed. Primary Location: AU-VI-Melbourne Organization: Park Hyatt Melbourne Job Level: Full-time Job: Food and Beverage Req ID: MEL003028 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.