Location – Sydney CBD The New South Wales Civil and Administrative Tribunal (NCAT) are recruiting to fill multiple ongoing and temporary roles. Salary ranging from $70,694 to $76,857. Plus, employer contribution to superannuation and annual leave loading. Your role The Guardianship Division of NCAT makes decisions about people who have a decision making disability. The Guardianship Division determines applications about adults who are incapable of making their own decisions and who may require a legally appointed substitute decision maker. Registry Officers provide quality information to clients. This can be in writing, over the counter (face to face) or via phone. Working within a high-volume work environment, you will also provide a range of administrative and clerical support services to clients and Tribunal Members. What we’re looking for We are looking for a proactive, self-motivated professional with broad administration and customer service skills who thrives working in a team environment and is interested supporting people with decision making disabilities. To be successful as a Registry Officer, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Download the Role Description If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you. What We Offer We offer a variety of benefits, including: · A challenging and rewarding career · Flexible, autonomous work environment · Competitive pay and conditions · Training and development opportunities to build and maintain capabilities · Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us. We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment Are you ready to join us? • Click apply • Attach an up-to-date Résumé (maximum 4 pages). • Attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role. • During the online application process you will be asked to provide a response to the below targeted question: Provide an example where you had to assist a customer with communication difficulties and indicate how your ensured that they understood the information provided.(maximum 500 words) Applications close 30th July 2024 at 11:59pm AEST. Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Lisa Spence on 02 9556 7629 or at Lisa.Spencencat.nsw.gov.au If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Dean on 02 9765 3526 or email the recruiter Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website. Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/ Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Competitive salary ranging from $70,694 to $76,857pa. (commencing salary is negotiable within this range) plus employer contribution to superannuation (11.5%) and annual leave loading (17.5%). We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.