ABOUT US Americold is a global leader in temperature-controlled warehousing and logistics in the food industry. Our growth strategy has taken off throughout 2022, and in 2024 we will continue to expand our global footprint. None of this growth, however, is possible without our people. Our core values have been written with our people in mind. We encourage our associates to drive the results they want to achieve and we support this by providing comprehensive onboarding, ongoing training, and yearly development plans. Want to know the secret to our success? You'll have to join us to find out ABOUT THE ROLE We are recruiting for an Administration Clerk who will be performing various clerical and administrative functions such as, scheduling appointments, being first point of contact for external and internal customers, organizing and maintaining paperwork and electronic files and completing a variety of end-to-end administrative functions required by site. This is a permanent, full-time position reporting to a Warehouse Manager, working an afternoon shift from Monday to Friday. The exact hours to be agreed upon during the interview stage. Some of your duties will include: Compose reports, presentations, team talks, newsletters and other site information Review documentation done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions Make copies of correspondence or other printed material Audit processes and documentation in line with organizational requirement Procure business stationery/items, raise orders and track invoicing Review tasks to optimize processes and develop best practices Conduct searches to find needed information, using such sources as the Internet Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications Manage the time keeping onsite for truck arrival and departure Liaise with internal and external stakeholders Receive and respond to a variety of customer queries in a professional and timely manner Assist with general administration duties as directed by the Warehouse Supervisor or General Manager Perform other duties (ad-hoc) as required and assigned Apply safety first in all work practices ABOUT YOU Ideally you are someone who has exceptional attention to detail and who prides themselves on being deadline oriented and can maintain a high level of productivity. If the above resonates with you and you feel you have the relevant related experience, show us on your up-to-date resume and be prepared to discuss with us your experiences in: High level administration capability, with a high degree of initiative, professionalism and reliability Experience working with a warehouse and or supply chain environment would be highly advantageous Knowledge of distribution operations Experienced with MS Office Suite including MS Teams, Word and Excel Strong customer acumen including demonstrating strong interpersonal and communication skills Ability to build strong internal and external relationships. Ability to liaise effectively with truck drivers and people coming and out of site. Ability to work in fast-paced, deadline-oriented environment and to work effectively within a team as well as independently. Flexible and adaptable with an ability to adjust work priorities as needed with effective decision making. ABOUT THE WHY We want people to feel that they contribute to a purpose, have a positive impact on our work-culture and know the value they bring to their role. At Americold, we want people who are: Hungry to achieve their goals and are passionate about getting there Honest, accountable and will call things out (good or bad) Always looking for how to turn 'good' into 'great' In return, we will: Set you up for success before you officially start, with an on-boarding plan that you help create based on what you want to achieve in your role Share, share and share as much information as possible to provide transparency on things like customer feedback, our engagement survey results, and our business KPIs results Provide genuine leadership pathways that consist of more than an online course - we have a dedicated team who work with you to ensure your goals and values are being met ABOUT THE PROCESS There may be multiple rounds of interviews, but this is designed so you can meet some of our leaders and start to connect to our business. The preferred candidate will be required to complete a pre-employment medical which includes a drug and alcohol screen and satisfy necessary background checks. Apply now and ensure your current resume is submitted. Want to stand out? Include a cover letter detailing how your experiences fit the brief. Due to expected high-volume applications, there may be a delay in responding to queries. Americold is committed to fair and equitable merit based recruiting practices. We are an Equal Opportunity Employer. Respectfully, no agencies please.