Initial Contract period for 10 months with further extension of 12 months Number of extensions: 2 Location: ACT,QLD,VIC Must be able to obtain Baseline Working arrangements: Working from home arrangements will (on a case by case basis) be considered in the provision of these services. About the Role: SoftLabs is seeking Solution Design Manager- EL1 for ICT Labour hire at their technology consulting based in ACT,QLD,VIC Requirements: Solution Design Managers are responsible for the successful planning and implementation of ICT solutions to support the overall business goals and objectives of the functional area. They are responsible for engaging and liaising with the business areas and customers to articulate process improvements and problem resolutions. Solution Design Managers exercise a considerable degree of independence, with decision making substantially dependent on their high-level judgement and consideration of wider agency implications. They drive innovation, change in workplace practices, and organise work in the context of competing priorities and strategic direction. Key duties may include, but are not limited to: Lead and support operations of the team, including monitoring business performance, setting priorities, and managing resources and workflow. Oversee the development and implementation of the ICT solution. Highlight and identify gaps in existing functionality and functional interdependencies. Undertake and contribute to business management, strategic planning, and workforce planning. Manage team contribution to the costing process and ensure project deliverables and milestones are met on time and within budget. Report on the achievement of business outcomes, key performance indicators and quality assurance to manage overall performance. Monitor and manage work output and quality against established performance standards through interpretation of quality analysis and reporting. Encourage innovation, continuous improvement and manage and support change. Build action plans and make operational decisions on policies, tactics and resources critical to the business. Prepare and review a range of written material including technical and corporate documentation. Collaborate with a broad range of internal and external stakeholders to achieve project outcomes, build service delivery capability, and influence business outcomes. Ability to: Think strategically and align operational activity accordingly. Grasp expectations and concerns, and negotiate quality outcomes. Develop and manage a range of internal and external stakeholder relationships. Manage and resolve conflict using appropriate strategies. Understand the audience and context, and effectively tailor communication. Manage staff and competing priorities to achieve quality outcomes and project completion. Assess risks and implement mitigation strategies Undertake objective, systematic analysis and draw accurate conclusions based on evidence. Make decisions based on professional judgment, risk evaluation and in the context of the environment. Develop long term plans for the team and manage work in the context of business priorities. Work highly independently under broad direction and act collaboratively. Weighted Criteria: The Candidate’s employment history, prior experience in undertaking the same or similar role for an organisation of the same or similar size and complexity as Services Australia. The Candidate’s professional qualifications, relevant to the position being applied for. The Candidate’s professional accreditations, if applicable to the position being applied for. The Candidate’s skills relevant to the position being applied for. The response describing how the Candidate’s skills, knowledge, experience, and qualifications would contribute to the position being applied for. Application Deadline: Friday, 19 July 2024 Expected Start Date: Sunday, 01 September 2024 Job Type: Contract Rate: As per Australian Market Standards If you are interested in this position, please click Apply with your resume in WORD and send your details for review. If you wish to have a confidential discussion, call us on 02 6108 3980 or 0410 756 040 for more information