At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. Job Description This position is part of the National Government Funded team and has scheduled hours from 7am to 3 pm Monday to Friday. As part of our National Government Funded team, you will be helping our Home Care Package and NDIS customers, their families and their providers. In this role, you will: Outbound new HCP and NDIS customer referrals Answer calls from HCP and NDIS customers Provide accurate information about how the Lite n' Easy HCP and NDIS programs work Assist customers with NDIS quotes and queries Show empathy for people needing support and encouragement To be successful in this role, you will possess: 3-5 years experience in a Customer Service role Able to complete NDIS Worker Orientation Module Able to complete NDIS Worker Screening Check Excellent customer service skills Excellent communication skills High attention to detail Ability to work well in a team Ability to build and maintain effective relationships Be flexible and adaptable to change Candidates with specialty retail or hospitality experience will be well regarded We can offer you: Secure onsite parking Discount on products including lunch options available onsite daily Free onsite gym, personal trainers and group fitness sessions Medical checks - health checks, skin checks, flu vaccinations Employee Assistance program including access to a range of counselling services Discounted health fund Great social functions You must be an Australian Citizen or Resident Due to the high volume of applications we receive, it is really important to include a cover letter summarising your suitability and interest in the role. We look forward to reading your cover letter and reviewing your application. To apply please click on the "Apply" button below and complete our online application form.