PRIMARY DETAIL From $108,391 to $117,519 (HEW Level 7), plus 17% employer's superannuation and annual leave loading. Full-time, fixed-term role until September 2025 (parental leave replacement). Based at Wallumattagal campus, North Ryde. Collaborative and supportive team. Hybrid working arrangement. THE ROLE The Admissions and Scholarships Operations team is seeking a Team Leader to lead and develop a high performing team. This is an excellent opportunity for someone seeking to enhance their leadership skills and expand their knowledge in managing the undergraduate and postgraduate coursework scholarships for international and domestic students. Reporting to the Manager, Admissions and Scholarships Operations, this role will: Oversee a team responsible for efficient and accurate processing, tracking, and managing scholarship applications, assessments, payments, records, protocols, and communications, and ensure the timely and compliant application of the University's scholarship policies, procedures, relevant standards, and legislation. Provide an escalation point for complex scholarship cases and advice on University's scholarship policies and processes, and relevant legislation and regulations. Collaborate with Faculties, Offices and other internal stakeholders, prospective students, Agents and external providers regarding scholarship assessment, eligibility, processing, and communications. Oversee scholarship financial disbursement and reconciliation of scholarship funds to successful international and domestic students. Oversee compliance with complex financial aid offerings including US Financial Aid and Australia Award programs. Review new scholarship and other financial agreements ensuring they are compliant, and that sponsor commitment is viable. Preparation of reports, reports correspondence/information and recommendations for internal and external use and informed management decision making. Develop and maintain end-to-end knowledge and skills in a range of scholarship programs and compliance requirements and ensure effective development of staff capability and training. Lead projects and initiatives that support the University's scholarship program, scholarship process and systems improvement. Attend and represent the University at meetings, functions, information sessions and other forums in support of the University scholarship program. About You You will be an enthusiastic and energetic individual with experience in managing a team and keen interest in developing and supporting staff to deliver a high level of quality service in a high-volume team environment. You will have highly developed data reporting and analytic skills, including experience in using Smartsheet, PowerBi and Excel Power Query. You will have excellent interpersonal and communication skills, strong stakeholder management, and the ability to build and maintain relationships with colleagues and business stakeholders at multiple levels in the organisation. You will be a self-starter and enjoy working in a dynamic environment as a team player, are motivated by the outcomes and challenges. About Us Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today. We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the staff benefits on offer. To Apply To be considered for this position, please apply online and attach your resume and a separate cover letter that addresses how you meet the below selection criteria (maximum 2 pages): Relevant Degree or equivalent level of knowledge and/or experience. Demonstrated experience in leading, developing and supporting a team that is committed to providing high quality service. Excellent interpersonal and communications (written and verbal) verbal and written skills with demonstrated success in building and maintaining collaborative relationships with internal and external stakeholders. Ability to effectively and accurately interpret and apply policies and procedures. Highly organised with strong attention to detail and demonstrated ability to assess and identify operational and process improvement opportunities. Strong computing skills using Microsoft Office, Student Management Systems, Finance Systems, or other Customer Relationship Management (CRM) systems. Able to work independently and as part of an operational management team. This position requires a criminal record check. Role-specific Enquiries: Li Ren, Manager, Admissions and Scholarships Operations via li.renmq.edu.au. General Enquiries: Lizzy Nguyen, HR Consultant via lizzy.nguyenmq.edu.au. Applications Close: Wednesday, 24 July 2024 11:59pm (AEST). If you're already part of the Macquarie Group (MQ University, UMQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs. Applications Close: 24/07/2024 11:59 PM Diversity and Inclusion Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success. We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education. Flexible Work At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.