ISS IS A PLACE TO BE YOU We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It's you that makes the difference to making amazing places, and we believe everyone can influence change for the better. ISS IS A PLACE TO BE WHO YOU ARE Every ISS employee, or "Placemaker," is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self. ISS IS A PLACE TO BECOME WHAT YOU WANT ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable - delivered to high standards by people who care. ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER With over 485,000 employees throughout 46 countries ISS is a company of belonging. "Connecting People and Places to Make the World Work Better". We are seeking experienced customer service professionals to join our ISS team at our Melbourne Airport site in the position of Customer Service Officer employed on a Casual basis. The Position: You will provide a high level of customer service to traveling passengers Assist passengers with queries relating to moving through the airport Manage passenger flow at screening point to minimise queuing times Strong customer service focus and team player mindset Minimum Criteria: Ability to obtain an ASIC (Criminal history clearance) Hold a valid drivers' license and have own reliable vehicle Flexible in work hours with availability to work evening shifts and 24/7 Defence experience is highly desirable Our Benefits: Onsite, free car parking facilities included during shift Full professional uniform provided Career development via our internal Learning Management System Internal opportunities within our global organisation To apply for this role please click on the 'apply' link and complete the online application. Please note due to the extremely high number of applications, you may not hear from us for up to 2 months. ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA) people. We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Advertised: 31 Dec 2023 AUS Eastern Daylight Time Applications close: 26 Jun 2024 AUS Eastern Standard Time ISS Facility Services