Foundation Recruitment is seeking a Systems Administrator to join a well-established power provider based in Darwin NT. Foundation Recruitment is seeking a Systems Administrator to join a well-established power provider based in Darwin NT. The Systems Administrator is responsible for the specialist technical advice and management of business systems. This role oversees the operation, maintenance, and support of key systems such as Pronto, Surpass, and Intelex. Key Responsibilities: System Management: Provide technical support and maintenance for business systems, collaborating with System Project Managers on system enhancements and data migration initiatives. Incident Management: Investigate and prioritize incidents and service requests, resolving problems and coordinating with internal and external service providers. System Maintenance: Conduct routine auditing, monitoring, testing, and fault rectification to ensure system environments, functions, and data integrity. Business Support: Advise and assist internal and external clients in business process improvement and change projects. Database Management: Develop and implement database management policies ensuring security, privacy, and effective information management. Vendor Management: Foster relationships with software vendors and external service providers to optimize operational management systems. Process Improvement: Continuously improve operating processes and guidelines to enhance efficiency and effectiveness. Compliance and Safety: Ensure duties align with the company's safety, environmental, and quality policies and corporate values. Selection Criteria: Essential: Sound knowledge of major business systems like Pronto, Surpass, and Intelex. Extensive experience in ICT problem resolution and service delivery. Strong system analysis skills, including technical specifications and maintenance. Ability to manage security access controls and connectivity. Excellent communication skills for diverse stakeholder groups. Strong judgment, initiative, and problem-solving abilities. Capability to develop and implement system training programs. Desirable: Relevant tertiary qualifications. Industry accreditation in relevant software and technologies.