Join our established team and apply your exceptional skills in Customer Service and Administration. Supportive team environment with comprehensive training provided Enjoy job stability with a company that values you like family Dingley Village location with flexible start and finish times About The Company With a legacy spanning 200 years, our client is a global leader dedicated to ensuring safety and security worldwide. They provide comprehensive solutions that offer peace of mind to their customers. About the Role Reporting to the Operations Support Supervisor, you will play a crucial role in maintaining operational efficiency and delivering outstanding customer service. Key Responsibilities Handle incoming customer calls promptly and professionally Resolve customer inquiries and issues promptly to deliver exceptional service Support managers with general administrative tasks to enhance team productivity Ensure accurate and timely completion of invoicing processes, including resolution of outstanding invoices Manage purchase orders and procurement needs effectively Maintain precise data entry to uphold data integrity standards Skills and Experience Previous experience in a similar operational support role is advantageous Essential experience in customer service, ideally in a call centre or team environment Ability to thrive in a fast-paced environment Familiarity with Pronto, Salesforce, or other ERP/CRM systems preferred (MS Office – Excel experience a plus) Customer-focused mindset with a strong grasp of technical concepts Excellent communication and problem-solving skills are essential Click the " APPLY " button now