Location: Pymble Part-Time Role: Monday to Friday, 8:30 am - 2:30 pm (30 hours per week) The Role As a Receptionist, you will use a flexible and adaptable approach to handle the following responsibilities: Meet and greet clients and visitors, acting as the first point of contact for all incoming phone queries. Manage requests and room bookings. Operate the CMMS for tenancy requests and reports. Assist the internal site management team by serving as the conduit for client and other requests as needed. Ensure full compliance and consistency with the contract and BGIS business systems. Maintain OHS&E policies and procedures by all stakeholders. Assist in all facets of Facilities Management as directed by the Account Manager, including raising purchase orders and work orders, and following up and validating supplier invoices. Skills and Experience Strong demonstrated experience in a similar or customer-facing role. Ability to respond quickly to change and adopt a flexible, innovative approach to problems and opportunities. Demonstrated understanding of customer service principles, including a strong professional telephone manner (listening, questioning, empathy, and professionalism). Ability to interpret queries and assist customers appropriately. Demonstrated attention to detail, including good keyboard skills, speed, and accuracy. Proficiency in desktop applications such as Word, Excel, and Outlook. Knowledge and experience in the use of a Computerised Maintenance Management System (CMMS). Qualifications Essential: High School Certificate or equivalent. Desirable: Certificate III (or higher) in Customer Service or Administration. Training or knowledge in current OH&S and relevant legislation. Culture At BGIS, we create safe environments where our people can do their best work. Our team is made up of individuals from various cultures and nationalities, each bringing valued personal and professional backgrounds. We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams. Why Join BGIS? At BGIS, we value our people and believe in fostering a supportive and inclusive environment. We offer competitive compensation, opportunities for professional growth, and a chance to be part of a team dedicated to excellence and innovation in facility management. Opportunity to work in a dynamic and supportive team environment. Competitive salary and comprehensive benefits package. Professional development and growth opportunities. Work-life balance with flexible working hours. Employee Recognition Program. Excellent Company Benefits. Paid Parental and Volunteer Leave. Donation Matching and much more Collaborative work environment: Join a supportive team that values innovation, collaboration, and continuous improvement. About BGIS BGIS has over 10,000 employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. We are focused on delivering innovative service solutions for our clients. Our organisation manages more than 50,000 facilities, including corporate offices, universities, schools, hospitals and stadiums, and we are regarded as a world leader in the management of data centres and other critical environments. Our clients come from a diverse range of sectors, such as Defence, Healthcare, Government, Higher Education and Utilities. Further information is available at apac.bgis.com.