About you: You are a professional and talented individual who is looking for the next step in their career and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service. Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills. You have strong customer care skills as well as the ability to work under pressure, with excellent attention to detail. You are confident about your technical knowledge of hotel booking systems, including Opera. What you will be doing: Assist Reservations Sales Manager in the supervision of the Reservations Team. Optimise Hotel occupancy, average rate and yield. Convert all Reservation enquiries into bookings. Take responsibility to attain the highest possible occupancy and average rate.