Job Summary In this exciting time of growth, we're searching for a Site Reliability Engineer to join our growing Technical Operations team here at Instaclustr. Now part of Spot by NetApp, we are a Canberra based open source as-a-service company, delivering reliability at scale. We manage cutting edge open-source technologies (Cassandra, Kafka, PostgreSQL, Redis, ClickHouse, Apache Spark and more) for our customers around the world. Keen to find out more read on Unique opportunity to be a core member of a growing team while working closely with the customer to grow and maintain Apache Spark clusters. Responding to customer queries and incidents, diagnosing and solving complex issues primarily on technologies like Spark, ClickHouse, Postgres etc., Undertake complex cluster operations such as migrations, upgrades, backup and maintenance. Liaise with our customers' engineers in resolving interesting issues related to Apache Spark and other supported technologies. This role will grant you the opportunity to gain knowledge on Apache Cassandra, Kafka, OpenSearch, PostgreSQL and other supported technologies. Opportunity to contribute to open source projects. Provide expert operational support to our nodes running in the cloud (AWS/Azure/GCP) using tech such as Linux, Docker and languages such as Python, Java and Bash. Investigate issues and apply maintenance procedures to optimise the performance and stability of production systems. Develop and continually improve our suite of internal automation tools, applications and processes. Participate in an active rotating roster within the TechOps team Job Requirements Have good experience in Apache Spark and a desire to learn and develop more. Experience in public cloud (AWS/GCP/Azure), preferably AWS. Experience in Terraform for Infrastructure setup, installation, and configuration Experience in managing EKS and other K8's cloud services is a plus Good knowledge of Spark architecture and various spark's configurations. Knowledge in troubleshooting Spark applications. Exposure to AWS EMR and other AWS services like EC2, S3, VPC, Load balancer is desirable. Basic knowledge of Openshift or Spot (by NetApp) platform would be an advantage. Strong knowledge and experience with Linux and comfortability working from the command line. Ability to communicate clearly and professionally. Past IT Customer service/support experience is a plus Programming skills in Python/Java/Go alongside source code control using Git. Experience in working with databases (Cassandra, PostgresSQL etc) is a plus Ability to work as part of a team. Education Computer Science/IT Graduate or other formal qualification with 2 years of experience. Any Cloud Certification and/or Kubernetes certification would be a plus Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Did you know… Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway We look forward to hearing from you. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk.