A fantastic opportunity for an experienced Client Services Officer to join a mid-sized Firm Public transport on the doorstep The Firm Our client currently has an exciting opportunity for an enthusiastic Senior Administrator / Client Services Officer to work within a Financial Services firm based on the City Fringe. Reporting to one of the directors, this role is responsible for ensuring accurate processing of all transactions and implementation on advice, whilst providing superior service and efficient reporting to clients. Key Areas of Responsibility: Providing direct assistance to the financial planning team, managing all operational, administrative and service related non-advice issues for a portfolio of clients Work closely with the Advisers to support the client advice, implementation and review process Complete and follow up super rollovers and new insurance policy lodgements Implementing managed fund sales, purchases and rebalances in accordance with SOA recommendations Liaise with clients to answer any general queries and inform them of the progress of their implementation Ensure all appropriate authorities are obtained from the client to allow full and free access to information required to prepare the SOA Preparing clients annual review documentation and scheduling in appointments Ensuring accurate client file management at all times Assist Financial Advisers with attaining new clients, maintaining client communications, book existing client reviews, document collection, appointment schedules/confirmations, updates to files Required Experience and Qualifications: Minimum of 3 years relevant experience Excellent communication skills (written and oral) Demonstrated professional work attitude Demonstrated organisational skills and attention to detail How to Apply To apply for this role, please submit your resume through the APPLY button. Alternatively, you can contact Rebecca on (03) 9077 7491 / rebeccaengagepersonnel.com.au for a confidential chat. Not quite what you’re looking for? Please touch base, as we have many more opportunities that are not advertised. All communication will be strictly confidential