Rostering/Administration Coordinator — The Rocks, Sydney

We are looking for a detail orientated, multi-tasking, rostering and admin coordinator to join our team. Have you had experience with matching an appropriately skilled and experienced Support Worker to the specific client care needs, and respecting the client requests?? We want to hear from you. About us: Montessori Care is a private NDIS and home care company that provides aged and disability care across NSW. We are committed to delivering respectful and client-centred care, offering a wide range of services such as complex care, personal care, domestic assistance, and home maintenance in the comfort and privacy of the clients' homes. We have services across Australia and are seeking someone to ensure of our continued growth in the Hills region is consistent. About the role: As a Rostering and Admin Coordinator you will be responsible for assigning support workers to appropriate services and liaising with clients. Main responsibilities and activities will include: • Liaise with clients. • Answer and respond to calls and emails. • Rostering support workers for shifts. • Working with management to conduct workforce planning to improve the supply of the care worker teams. • Ensure that all shifts are adequately staffed in accordance with participant rosters of care. • Having consistent and clear communication with clients and staff • Organising replacement staff in a timely manner. • Communicate with employees regarding their schedules and any changes that may occur. • Act within the confines of legal, ethical and moral boundaries • Complete Ad hoc tasks as requested. Requirements: • Minimum of 1 year of experience in high volume rostering and scheduling • Strong organisational skills • Demonstrated high-level customer service skills • Proven experience utilising rostering software in the community services or health sector • Demonstrated accuracy and attention to detail with data entry • NDIS worker check • NSW Working with Children check Apply now

Applications close Sunday, 21 July 2024
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