Take the next step with BRHS Pay less tax with salary packaging benefits Enjoy 5 Weeks Annual Leave (pro rata) We are seeking a dynamic individual with exceptional customer service skills to join our frontline team. This role involves providing reception services and administrative support across various areas, including but not limited to the Main Reception, Emergency Department, and Acute/Sub-Acute Wards, including coverage during staff breaks and leave periods. If you thrive in a dynamic environment, enjoy interacting with a variety of teams and individuals, and can adapt to diverse scheduling needs, we invite you to apply for this opportunity. The Position: In this role you will be responsible for providing high level administrative support. Key to this role is the provision of outstanding customer service to patients, families, and colleagues, with an approach that emphasises professionalism, approachability, responsiveness, and compassion. The Contract: Ongoing, Part Time, 56.0 hours per fortnight This role operates on a 14-day rolling roster, including every second weekend. Shifts vary and include early morning starts and evening finishes and night shifts as required. Remuneration includes shift allowances for afternoon and change of shift, with additional loadings for weekend, night and public holiday shifts. Why should you apply? Generous hourly rate and shift allowances Extensive salary packaging options offered Shift flexibility and variety allowing you to balance your work and personal time Excellent training and learning & development opportunities Key Selection Criteria: Excellent customer service skills with demonstrated ability to manage a high volume of customer interactions in a professional and consumer-focused manner. Compassionate and well-developed written and spoken communication skills. Competency in MS Office (Word, Excel, Outlook) and ability to produce business documents, along with proficiency in client databases and accurate data entry. Capacity to learn and adapt proactively in a busy work environment. Team player with proven collaborative skills. Solution-focused self-starter with strong problem-solving abilities. Understanding of privacy and confidentiality principles. Please review the position description for additional key selection criteria. About BRHS & the Team: Bairnsdale Regional Health Service is East Gippsland's largest employer and healthcare provider. Located in a stunning regional area, you will relish an amazing lifestyle and enjoy a rewarding work environment providing challenge, variety and a range of opportunities to progress your career. The Administration Support team works across a range of departments and are responsible for the provision of excellent customer service, reception, telephony and administration support for both consumers and staff at BRHS. Interested? For more information contact: Rachael Dean, Administration Support Manager on 03 5150 3322 Applications close: Sunday 7th July 2024. Applications are to be submitted by selecting “Apply Now” and are to include: Cover letter Resume (including two recent referees) Response to the full key selection criteria (as listed in the attached position description) Find out more about working with us here and follow us on facebook .