The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. . If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) THE ROLE Administration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide-ranging administrative, secretarial and support functions. Further, to assists with the Child Protection program and will be responsible for a range of key tasks from the preparation of high-level correspondence, complaint management, diary management, meeting preparation, minute taking, coordination, and management of a range of secretarial and administrative support functions. Pivotal to your success in this challenging yet fulfilling role, the successful candidate will possess demonstrable skills in the following key areas. Exceptionally strong organizational skills coupled with strong problem-solving skills and ability to take the initiative Self-motivated underpinned by a can-do attitude. Highly developed interpersonal skills with the ability to forge relationships at all levels of the Organization A remarkably strong team focus with responsiveness and attentiveness is a strong indicator of future success ACCOUNTABILITIES INCLUDE Under general direction, provide assistance with office processes and corporate information systems such as records management, financial information, fleet management, client payments and ministerial correspondence. Answer queries, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries. Provide support and assistance in the presentation of meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements. Please open the position description to read more. COVID-19 VACCINATION